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General aim of the training
To identify the soft skills which need to be developed in operational management
To know how to communicate appropriately so as to maintain motivation within your team
To analyser current communication in order to put in place a personalised action plan
PROGRAMME
The necessary soft skills of the operational manager
The operational manager communication
Analysis of your communication
Motivation of my team
TARGET AUDIENCE
Operational manager.
PREREQUISITE
No degree or certificate required
To have a minimum awareness of management.