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Relocation Coordinator

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Relocation Coordinator
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Job Details

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Relocation Coordinator
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Context

At Anywr, "talent is borderless".


We support our clients to connect with Talents who have a professional mobility project anywhere in the world.

Want to join a company with innovative digital services in hypergrowth? Want to join a company with a mission whose collective is determined to create a world where Talents can grow professionally throughout their career? Where mobility is simple and pleasant? Want to help companies manage their talent shortage issues?



Mission

Anywr is recruiting a Relocation Coordinator to support the expatriation projects of our clients' employees coming to and departing from Belgium and Netherlands.


Missions:


  • Oversee the relocation process from beginning to end, ensuring that the steps are completed and that the relocation process is going smoothly. Ensure that any questions, issues or concerns are handled throughout the relocation transition .
  • Work closely with other departments and specialists in the industry to tailor the most suitable program for the client, holding regular meetings with the client and other staff to assess progress
  • Must identify any problems and find solutions to improve the process
  • Implement procedures for record keeping, monitoring, scope of service, and evaluation of relocation and benefits.
  • Prepare and serve all relocation related correspondence, handouts, notices, or related information to residents, including General Information Notice, Required Move Notices, and other move-related notices; maintain records of proof of services.
  • Provide appropriate response within 24 hours to client/assignee’s questions, complaints and concerns regarding their relocation.
  • Execute relocation plan without delay of construction and procure vendors and supplies in a timely manner.
  • Direct the work of the relocation consultant and relocation managers to address unusual situations.
  • Other duties as assigned
  • Client management
  • Maintain a level of quality: 95%


Profile

Your qualities:

  • You are service-oriented
  • You are a good communicator, a good listener, and have empathy
  • You can work with regulations and rental law / rental contracts
  • You have easy contact with clients
  • You have good analytical skills
  • You are well-organized and have a sharp eye for detail
  • You have strong administrative skills
  • You are a born multi-tasker
  • You have a good written and spoken knowledge of English and Dutch
  • You can adapt in a healthy team, integrating ‘Team spirit’ in your attitude




Company